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GIVECAUSE HELP CENTRE

Questions before you give or fundraise?

Here are clear answers to the things visitors and fundraisers ask most often.

How do I start a GiveCause fundraiser?

Create your account, complete the required profile information and choose Start a GiveCause. Add a title, story, image, goal and location, then publish when your campaign is ready.

How do I embed my campaign on my website?

Open your published campaign while signed in as the fundraiser, scroll to the Embed this campaign section and copy the provided iframe code. The embed keeps the campaign on GiveCause and lets visitors open the full campaign and donation experience. Only the campaign owner and GiveCause administrators can see the embed code.

What can I fundraise for as an individual, organization or public figure?

Eligible fundraisers can raise money for lawful personal, family, community, education, medical, emergency, charity and creative needs, subject to GiveCause rules, verification and payment-provider requirements. GiveCause can also support organizations, NGOs, government or public institutions, public figures and celebrities using fundraising campaigns for documented charity and community work. Current categories include: Animal Rescue, Animal Support, Birthday Party, Burial Contribution, Business Startup, Child Dedication, Creator Tipping, Petty Business, Rent / Utilities, Debt Support, Clean Water, Clothing Support, Community Health, Community Project, Creative Project, Disaster Relief, Emergency Support, Environmental Cause, Family Support, Food & Hunger Relief, Funeral Support, Healthcare & Medical, Housing & Shelter, Job / Livelihood Support, Legal Aid, Memorial Support, NGO / Charity, Orphan Support, Other Cause, Religious / Church, Return to School, School / Education, Sports / Club, Technology / Digital Access, Travel Support, Victim Support, Wedding Ceremony, Women Empowerment, Youth Support.

Can organizations, government, public figures and celebrities use GiveCause for charity work?

Yes. GiveCause is designed to provide campaign tools for individuals and organizations, including NGOs, community groups, public institutions, public figures and celebrities undertaking legitimate charity or community-focused fundraising. Campaigns remain subject to GiveCause review, verification and applicable payment-provider requirements.

Can supporters donate internationally?

Yes. GiveCause uses USD ($) as its platform currency and is designed to accept support from donors around the world, subject to applicable payment-provider and country availability. Donation amounts are presented in USD, and donors may be charged in the equivalent of their local currency based on the exchange rate applied by their bank or payment provider.

What currency does GiveCause use?

GiveCause campaigns and donation records use USD ($) as the platform currency. Fundraisers receive campaign proceeds in USD, while eligible withdrawals to supported local bank accounts may be settled in the local bank currency using the applicable USD-to-local-currency exchange rate at settlement.

Can I set a fundraising goal?

Yes. A campaign can show a public target and progress meter, helping supporters see how the fundraiser is progressing toward its goal.

Can donations be recurring?

Where the configured payment gateway supports it, GiveCause can present recurring donation options such as monthly, quarterly or yearly giving.

How do I receive funds?

Eligible fundraisers can request withdrawals when their balance and account status meet GiveCause requirements. Verification and payment-provider rules may apply before a payout is released.

How does GiveCause protect accounts?

GiveCause uses account controls, email verification, security checks, campaign administration and payment-provider safeguards. Some activity may be reviewed when required to protect users and transactions.

How do I reset my password?

Use the Forgot password option on the Sign In page. A reset link can be issued to a verified email address associated with the account.

Can I contact GiveCause if I still need help?

Yes. Use Live Chat Us on the website or visit Contact Us for support information.